Beehive Fulfillment Pte. Ltd. (“Beehive Fulfillment”) is a 3PL e-commerce fulfillment service provider in Singapore. We help e-commerce businesses with inventory storage, pick and pack, local delivery and customer returns management etc.

We recognise our responsibilities in relation to the collection, use and disclosure of personal data under the Personal Data Protection Act 2012 (“the Act”). In this regard, personal data (as defined under the Act) will be collected only for lawful and relevant purposes and all practicable steps will be taken to ensure that personal data held by us is accurate, and to avoid unauthorised or accidental access or other use. This privacy policy explains how we use any personal data we collect about you, or that you provide us.

Your use of our website and / or our eCommerce Warehouse Management System (eWMS) constitutes your agreement to this Privacy Policy.

Information we collect about you

We collect information about you when you register or correspond with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in any other activities that we may organise from time to time. The information you give us may include your name, address, e-mail address, telephone number and financial information. We may also collect website usage information through your interaction with our website.

Purposes of information collection

We collect the information for the following purposes:

• to provide products and services to you;
• to establish a customer relationship and to communicate with you;
• to process any transactions that you enter into with Beehive Fulfillment and respond to any enquiries you may have;
• to assist in law enforcement efforts, collect unpaid debts, perform credit reporting and rating functions, and protect the business interests of Beehive Fulfillment and its business partners and customers;
• to manage and promote Beehive Fulfillment business activities;
• to meet requirements imposed by law; and
• other purposes directly relating to any of the above.

For our policy on using your personal data for marketing and promotional purposes, please see the section on Promotional and Direct Marketing below.

Transfer of Personal Data

Personal data will be kept confidential but, subject to the provisions of any applicable law, we may share your personal data with:

• any government departments or other appropriate governmental or regulatory authorities, or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect our rights, property, or safety and those of our customers or others;
• any person, including agents, contractors or third party service providers (within or outside the Beehive Fulfillment) who provides administrative, marketing, telecommunications, computer, payment or data processing or other services in connection with the operation of our business and provision of our products and services to you;
• any actual or proposed purchaser of all or part of the business or assets of Beehive Fulfillment, or in the case of any merger, acquisition or other public offering, the purchaser or subscriber for shares in Beehive Fulfillment.

Security

We will make all reasonable arrangements to ensure that personal data in our possession or under our control are protected against unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Promotional and Direct Marketing

From time to time you may provide us with personal information for the purposes of helping us to improve your overall experience with us or helping us to provide relevant information about our products, services, and promotions.

By providing us with this personal information you consent to Beehive Fulfillment’s use of your personal information for promotional or direct marketing activities by way of email, SMS and post.

If you do not want your personal information to be utilised by us for promotional or direct marketing activities, you may contact us to request yourself to be excluded from such activities.

Withdrawing consent

You may ask us to stop collecting, using and disclosing your personal data at any time by contacting our Data Protection Officer, whose contact details are included in “How to contact us” section below. However, if you do not provide this personal data or ask us to stop collecting, using or disclosing it, we may not be able to maintain your registration with the website, fulfil your orders, process your payments, provide products and services to you, respond to your correspondence, or comply with applicable laws.

Access to your information and correction

You have a right to request a copy of the information that we hold about you and information about the ways in which we have used and disclosed that information. If you would like this information, please contact our Data Protection Officer.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct information you think is inaccurate.

Other websites

Our website may contain links to other websites. This privacy policy only applies to this website, so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We reserve the right to amend this Privacy Policy at any time with or without notice and will place any updates on this webpage.

How to contact us

Please contact our Data Protection Officer if you have any questions about our personal data protection policies and practices or the information we hold about you:

• by email: dpo@bff.com.sg
• or call us at: +65 6909 7200